Frequently Asked Questions

Passport and Visa information for your holiday

Terminal information, seat booking, long haul flight references arrive times and help with online check-in.

Boarding passes, Final Travel Details, tickets, insurance and travel documents

Protecting and using your personal data, and advice about world events

Payments, balance reminders, receipts, cancellations and managing your booking.

Baggage allowances, hand luggage and luggage tags.

Booking optional excursions, airport parking, pre-flight hotels and lounges.

Currency, weather, hotels and your destinations.

Pick-up points, transfers and coach information

Finding a holiday, booking online and requesting a brochure

If you are waiting for a refund of monies paid to us.

Everything you need to know about our breaks to the Championships.

We are on hand 24 hours a day, 7 days a week if you need us.

Newmarket Holidays act as an agent on behalf of Ambassador Cruise Line and also are delighted to offer Ocean Cruises with Fred. Olsen Cruise Line and River Cruises via A-ROSA.

Our magical day trips to Lapland with Newmarket Holidays 

Everything you need to know about our tours including group sizes and transfer information